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Privacy Policy

Privacy Policy / Privacy Statement

Rik and Ralph Pty Ltd , ACN 637 576 991 (“Rik and Ralph,” “we,” “us,” “our”) believe it is our commitment to inform you how personal information will be collected through the website. This Privacy Policy sets out the rules we will abide by when dealing with personal information we collect from individuals in the course of our business. The Company shall comply with the Australian Privacy Principals and the Privacy Act 1988 (Cth) (Privacy Act).The Rik and Ralph Privacy Policy will inform you of the information collected about you, the use of the information, when your information might be disclosed by us and how you will be able to take control of your information.

This policy isn’t applicable to information users provide in directly from the Rik and Ralph website including offline, email or electronic transfer not via the website. Rik and Ralph is not accountable for actions and privacy policies of third party websites.

When you are willingly accessing and using the Rik and Ralph website you comply to the terms listed in the Privacy Policy alternatively if you disagree do not access or use the website. Rik and Ralph have all rights to update the claws in the policy without notice.

Collection of Information

Information we collect about users for the Rik and Ralph website.

  • We collect the information you provide on our website when you first sign up or contact us for our Services, or when you make an enquiry about our Services, this may include providing your email address, name, contact number, job application and business details.
  • The website will also collection information on user behaviour which includes but not limited to the pages you view, links you click, referral URL, IP address, page views, device used and web traffic.
  • We collect Personal Information about our staff, contractors and job applicants, including name, address, contact details and work experience.
  • From time to time we may use the personal information we collect with supplementary information collect from third-parties or through other sources than the website.
  • We do not assume any responsibility for the privacy or security practices of any other websites which you may be able to access through our site, or for our customers’ level of compliance with our code.

Information usage

The information we collect is used to help us improve our service and provide tailored solutions to our customers and users of the website. Usage of information includes to supply requested information, tailor information on the website based on needs, send brand/service communications, respond to enquires made on the website, internal market research based on user behavior, optimize the website to ensure it is servicing needs or detect and manage or prevent unlawful or actions that is against the law or the company’s policies. The information collected via offline may be combined with offline behavioral information to provide a better picture of user and customer profiles.

How your information will be shared

The information we gather about you from the website we may share this with our agents, partners and third-party stakeholders. The information shared may be information that doesn’t specially identify you as an individual instead collective data on behavior or other identifiers to third parties.

Our third-party agents, subsidiaries and partners work on areas including but not limited to hosting, service maintenance, analytics and technical integration of the website. The third-party suppliers we work with may have access to personal information to complete services relating to the website. By using the website, you agree that these third-party suppliers can access information to complete services for Rik and Ralph.

Details regarding the company or ownership may change, assets may be sold while providing services on the website. Hence you agree that in an event where this might take place your information might be transferred to another entity.

If the law requires we may have to supply your personal information or if necessary to do so such as to protect the rights and safety of the website and stakeholders, if damage is done to the website, brand, staff, public and users and if any unlawful activity has been caused to the brand and website.

Cookies & Tracking Technologies

The Rik and Ralph website applies “cookies” to gather information about your behavior including type of web browser, operating system and Internet Protocol (“IP”) address and manager your preferences, it doesn’t collect your personal information. The information collated from cookies may be shared with third parties including partners, advertisers and others. By changing your browser setting you will be able to control cookies, this may impact the experience on the website.

Rik and Ralph uses Google analytics a service provided by Google. This will use tracking methods to provide analytics how users interact with the website, this will provide data for reporting to improve services. Google Analytics might use information such as your IP address, visitation data the Rik and Ralph website does not use this to personally identify you. The information generated by Google Analytics will be transferred to and stored by Google and will be subject to Google’s privacy policies, please review Google’s privacy policy.

Even through your personal device may include “Do Not Track” functions, the Rik and Ralph privacy policy and information collection will still operate regardless if the “Do not track” signal is recognized or not.

Unsubscribing from the E-Mail Marketing Communications

You have control of unsubscribing from receiving e-newsletter from Rik and Ralph. Unsubscribing will mean you will not receive information about our services.

Other Important Information

If you consider a breach of the Privacy Act 1988 (Cth) has occurred, you may direct your query to our Privacy Officer at info@rikandralph.com and we will attempt to resolve your complaint. If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.giv.au or by telephone on 1300 363 992.

Users outside of Australia

If you use the Rik and Ralph website outside of Australia you consent to transfer your personal information, collection, processing and storage of information in Australia or elsewhere. The laws in Australia and these countries regarding personal information may be different than the laws of your state or country please review this.